Q13
It did not come with toy as advertised, what should I do?
You can send an email directly to the seller, they will send you a new one for free.They are very understanding and professional. if possible leave your shipping address and phone number, so seller can send you a toy without delay. Contact us: support@hismith.com
Q14
Are the dildos soft or stiff?
There are many types, you can choose from, if you want soft, I suggest you choose ours dual-density toys
Q15
Does the suction cup adapter strong?
Hismith suction cups are made of one-piece aluminum alloy, no holes will not leak, and the adsorption force is strong
Link for you to get a suction cup https://a.co/d/2ypKPiw
Q16
The machine grip is not very good, especially when the speed is fast, is there any way to solve this problem?
we can consider putting the machine against the wall. On the other hand, we can put some fitness dumbbell pieces on the legs
Q17
How long is the stroke of Hismith Machine?
The Stroke length of Hismith Classical, Duo Play is 1.18~ 5.1" , Adjustable
Q18
The dildo received are broken. How to get a replacement ?
Just email to support@hismith.com, send some pictures to show us the broken toys and let us know your detail shipping address and phone number.
